6. Sales tax
Prices exclude sales tax, which is calculated at checkout from your billing address. Digital courses are taxable in Washington State, where we are based; the combined rate for a Monroe, WA address is 9.4%. Whether a live one-to-one session is taxable depends on how it is classified — if tax is charged on a session you believe should be exempt, contact us and we will refund that portion.
7. If access fails
If a lesson will not play, a workbook will not download, or a booking link does not work, email us with your order number and a screenshot. We fix it within two business days; if we cannot, we refund that item. See also the Refund and Return Policy.
8. Contact
Questions about access or booking? Email admin@robinmguire.shop or call +1 (571) 779-1808.
6. Sales tax
Prices exclude sales tax, which is calculated at checkout from your billing address. Digital courses are taxable in Washington State, where we are based; the combined rate for a Monroe, WA address is 9.4%. Whether a live one-to-one session is taxable depends on how it is classified — if tax is charged on a session you believe should be exempt, contact us and we will refund that portion.
7. If access fails
If a lesson will not play, a workbook will not download, or a booking link does not work, email us with your order number and a screenshot. We fix it within two business days; if we cannot, we refund that item. See also the Refund and Return Policy.
8. Contact
Questions about access or booking? Email admin@robinmguire.shop or call +1 (571) 779-1808.
6. Sales tax
Prices exclude sales tax, which is calculated at checkout from your billing address. Digital courses are taxable in Washington State, where we are based; the combined rate for a Monroe, WA address is 9.4%. Whether a live one-to-one session is taxable depends on how it is classified — if tax is charged on a session you believe should be exempt, contact us and we will refund that portion.
7. If access fails
If a lesson will not play, a workbook will not download, or a booking link does not work, email us with your order number and a screenshot. We fix it within two business days; if we cannot, we refund that item. See also the Refund and Return Policy.
8. Contact
Questions about access or booking? Email admin@robinmguire.shop or call +1 (571) 779-1808.
- A current browser (Chrome, Safari, Firefox or Edge) for courses and video sessions
- A PDF reader for the workbooks
- For sessions: a microphone and, ideally, a camera; a stable connection
6. Sales tax
Prices exclude sales tax, which is calculated at checkout from your billing address. Digital courses are taxable in Washington State, where we are based; the combined rate for a Monroe, WA address is 9.4%. Whether a live one-to-one session is taxable depends on how it is classified — if tax is charged on a session you believe should be exempt, contact us and we will refund that portion.
7. If access fails
If a lesson will not play, a workbook will not download, or a booking link does not work, email us with your order number and a screenshot. We fix it within two business days; if we cannot, we refund that item. See also the Refund and Return Policy.
8. Contact
Questions about access or booking? Email admin@robinmguire.shop or call +1 (571) 779-1808.
- A current browser (Chrome, Safari, Firefox or Edge) for courses and video sessions
- A PDF reader for the workbooks
- For sessions: a microphone and, ideally, a camera; a stable connection
6. Sales tax
Prices exclude sales tax, which is calculated at checkout from your billing address. Digital courses are taxable in Washington State, where we are based; the combined rate for a Monroe, WA address is 9.4%. Whether a live one-to-one session is taxable depends on how it is classified — if tax is charged on a session you believe should be exempt, contact us and we will refund that portion.
7. If access fails
If a lesson will not play, a workbook will not download, or a booking link does not work, email us with your order number and a screenshot. We fix it within two business days; if we cannot, we refund that item. See also the Refund and Return Policy.
8. Contact
Questions about access or booking? Email admin@robinmguire.shop or call +1 (571) 779-1808.
4. How sessions are booked and delivered
Booking
Your receipt email contains a booking link. Sessions run Monday to Friday, 9am–5pm Pacific Time. Book at least 48 hours ahead where you can — it gives you time to send the draft, plan or past paper the session is built around.
Before the call
Send your material by email at least 48 hours before the session: a draft of up to 3,000 words, your timetable and deadlines, or your attempted past paper. Sessions are much more useful when the reading happens before the call, not during it.
During and after
Sessions happen over video. They are recorded and the recording is sent to you within one business day, together with any notes or plan we produced. Recordings are yours to keep for personal study; they are not for redistribution.
5. What you need
- A current browser (Chrome, Safari, Firefox or Edge) for courses and video sessions
- A PDF reader for the workbooks
- For sessions: a microphone and, ideally, a camera; a stable connection
6. Sales tax
Prices exclude sales tax, which is calculated at checkout from your billing address. Digital courses are taxable in Washington State, where we are based; the combined rate for a Monroe, WA address is 9.4%. Whether a live one-to-one session is taxable depends on how it is classified — if tax is charged on a session you believe should be exempt, contact us and we will refund that portion.
7. If access fails
If a lesson will not play, a workbook will not download, or a booking link does not work, email us with your order number and a screenshot. We fix it within two business days; if we cannot, we refund that item. See also the Refund and Return Policy.
8. Contact
Questions about access or booking? Email admin@robinmguire.shop or call +1 (571) 779-1808.
4. How sessions are booked and delivered
Booking
Your receipt email contains a booking link. Sessions run Monday to Friday, 9am–5pm Pacific Time. Book at least 48 hours ahead where you can — it gives you time to send the draft, plan or past paper the session is built around.
Before the call
Send your material by email at least 48 hours before the session: a draft of up to 3,000 words, your timetable and deadlines, or your attempted past paper. Sessions are much more useful when the reading happens before the call, not during it.
During and after
Sessions happen over video. They are recorded and the recording is sent to you within one business day, together with any notes or plan we produced. Recordings are yours to keep for personal study; they are not for redistribution.
5. What you need
- A current browser (Chrome, Safari, Firefox or Edge) for courses and video sessions
- A PDF reader for the workbooks
- For sessions: a microphone and, ideally, a camera; a stable connection
6. Sales tax
Prices exclude sales tax, which is calculated at checkout from your billing address. Digital courses are taxable in Washington State, where we are based; the combined rate for a Monroe, WA address is 9.4%. Whether a live one-to-one session is taxable depends on how it is classified — if tax is charged on a session you believe should be exempt, contact us and we will refund that portion.
7. If access fails
If a lesson will not play, a workbook will not download, or a booking link does not work, email us with your order number and a screenshot. We fix it within two business days; if we cannot, we refund that item. See also the Refund and Return Policy.
8. Contact
Questions about access or booking? Email admin@robinmguire.shop or call +1 (571) 779-1808.
4. How sessions are booked and delivered
Booking
Your receipt email contains a booking link. Sessions run Monday to Friday, 9am–5pm Pacific Time. Book at least 48 hours ahead where you can — it gives you time to send the draft, plan or past paper the session is built around.
Before the call
Send your material by email at least 48 hours before the session: a draft of up to 3,000 words, your timetable and deadlines, or your attempted past paper. Sessions are much more useful when the reading happens before the call, not during it.
During and after
Sessions happen over video. They are recorded and the recording is sent to you within one business day, together with any notes or plan we produced. Recordings are yours to keep for personal study; they are not for redistribution.
5. What you need
- A current browser (Chrome, Safari, Firefox or Edge) for courses and video sessions
- A PDF reader for the workbooks
- For sessions: a microphone and, ideally, a camera; a stable connection
6. Sales tax
Prices exclude sales tax, which is calculated at checkout from your billing address. Digital courses are taxable in Washington State, where we are based; the combined rate for a Monroe, WA address is 9.4%. Whether a live one-to-one session is taxable depends on how it is classified — if tax is charged on a session you believe should be exempt, contact us and we will refund that portion.
7. If access fails
If a lesson will not play, a workbook will not download, or a booking link does not work, email us with your order number and a screenshot. We fix it within two business days; if we cannot, we refund that item. See also the Refund and Return Policy.
8. Contact
Questions about access or booking? Email admin@robinmguire.shop or call +1 (571) 779-1808.
4. How sessions are booked and delivered
Booking
Your receipt email contains a booking link. Sessions run Monday to Friday, 9am–5pm Pacific Time. Book at least 48 hours ahead where you can — it gives you time to send the draft, plan or past paper the session is built around.
Before the call
Send your material by email at least 48 hours before the session: a draft of up to 3,000 words, your timetable and deadlines, or your attempted past paper. Sessions are much more useful when the reading happens before the call, not during it.
During and after
Sessions happen over video. They are recorded and the recording is sent to you within one business day, together with any notes or plan we produced. Recordings are yours to keep for personal study; they are not for redistribution.
5. What you need
- A current browser (Chrome, Safari, Firefox or Edge) for courses and video sessions
- A PDF reader for the workbooks
- For sessions: a microphone and, ideally, a camera; a stable connection
6. Sales tax
Prices exclude sales tax, which is calculated at checkout from your billing address. Digital courses are taxable in Washington State, where we are based; the combined rate for a Monroe, WA address is 9.4%. Whether a live one-to-one session is taxable depends on how it is classified — if tax is charged on a session you believe should be exempt, contact us and we will refund that portion.
7. If access fails
If a lesson will not play, a workbook will not download, or a booking link does not work, email us with your order number and a screenshot. We fix it within two business days; if we cannot, we refund that item. See also the Refund and Return Policy.
8. Contact
Questions about access or booking? Email admin@robinmguire.shop or call +1 (571) 779-1808.
4. How sessions are booked and delivered
Booking
Your receipt email contains a booking link. Sessions run Monday to Friday, 9am–5pm Pacific Time. Book at least 48 hours ahead where you can — it gives you time to send the draft, plan or past paper the session is built around.
Before the call
Send your material by email at least 48 hours before the session: a draft of up to 3,000 words, your timetable and deadlines, or your attempted past paper. Sessions are much more useful when the reading happens before the call, not during it.
During and after
Sessions happen over video. They are recorded and the recording is sent to you within one business day, together with any notes or plan we produced. Recordings are yours to keep for personal study; they are not for redistribution.
5. What you need
- A current browser (Chrome, Safari, Firefox or Edge) for courses and video sessions
- A PDF reader for the workbooks
- For sessions: a microphone and, ideally, a camera; a stable connection
6. Sales tax
Prices exclude sales tax, which is calculated at checkout from your billing address. Digital courses are taxable in Washington State, where we are based; the combined rate for a Monroe, WA address is 9.4%. Whether a live one-to-one session is taxable depends on how it is classified — if tax is charged on a session you believe should be exempt, contact us and we will refund that portion.
7. If access fails
If a lesson will not play, a workbook will not download, or a booking link does not work, email us with your order number and a screenshot. We fix it within two business days; if we cannot, we refund that item. See also the Refund and Return Policy.
8. Contact
Questions about access or booking? Email admin@robinmguire.shop or call +1 (571) 779-1808.
4. How sessions are booked and delivered
Booking
Your receipt email contains a booking link. Sessions run Monday to Friday, 9am–5pm Pacific Time. Book at least 48 hours ahead where you can — it gives you time to send the draft, plan or past paper the session is built around.
Before the call
Send your material by email at least 48 hours before the session: a draft of up to 3,000 words, your timetable and deadlines, or your attempted past paper. Sessions are much more useful when the reading happens before the call, not during it.
During and after
Sessions happen over video. They are recorded and the recording is sent to you within one business day, together with any notes or plan we produced. Recordings are yours to keep for personal study; they are not for redistribution.
5. What you need
- A current browser (Chrome, Safari, Firefox or Edge) for courses and video sessions
- A PDF reader for the workbooks
- For sessions: a microphone and, ideally, a camera; a stable connection
6. Sales tax
Prices exclude sales tax, which is calculated at checkout from your billing address. Digital courses are taxable in Washington State, where we are based; the combined rate for a Monroe, WA address is 9.4%. Whether a live one-to-one session is taxable depends on how it is classified — if tax is charged on a session you believe should be exempt, contact us and we will refund that portion.
7. If access fails
If a lesson will not play, a workbook will not download, or a booking link does not work, email us with your order number and a screenshot. We fix it within two business days; if we cannot, we refund that item. See also the Refund and Return Policy.
8. Contact
Questions about access or booking? Email admin@robinmguire.shop or call +1 (571) 779-1808.
- The period starts when we send your sign-in details, not on the purchase date — you never lose days waiting.
- Workbooks download as PDFs and remain on your device after access ends.
- You can extend access at any time by paying the difference between what you paid and the next tier; email us and we will send a link.
- Access is for one person. Sharing sign-in details or files is a breach of the licence in our Terms of Service.
4. How sessions are booked and delivered
Booking
Your receipt email contains a booking link. Sessions run Monday to Friday, 9am–5pm Pacific Time. Book at least 48 hours ahead where you can — it gives you time to send the draft, plan or past paper the session is built around.
Before the call
Send your material by email at least 48 hours before the session: a draft of up to 3,000 words, your timetable and deadlines, or your attempted past paper. Sessions are much more useful when the reading happens before the call, not during it.
During and after
Sessions happen over video. They are recorded and the recording is sent to you within one business day, together with any notes or plan we produced. Recordings are yours to keep for personal study; they are not for redistribution.
5. What you need
- A current browser (Chrome, Safari, Firefox or Edge) for courses and video sessions
- A PDF reader for the workbooks
- For sessions: a microphone and, ideally, a camera; a stable connection
6. Sales tax
Prices exclude sales tax, which is calculated at checkout from your billing address. Digital courses are taxable in Washington State, where we are based; the combined rate for a Monroe, WA address is 9.4%. Whether a live one-to-one session is taxable depends on how it is classified — if tax is charged on a session you believe should be exempt, contact us and we will refund that portion.
7. If access fails
If a lesson will not play, a workbook will not download, or a booking link does not work, email us with your order number and a screenshot. We fix it within two business days; if we cannot, we refund that item. See also the Refund and Return Policy.
8. Contact
Questions about access or booking? Email admin@robinmguire.shop or call +1 (571) 779-1808.
- The period starts when we send your sign-in details, not on the purchase date — you never lose days waiting.
- Workbooks download as PDFs and remain on your device after access ends.
- You can extend access at any time by paying the difference between what you paid and the next tier; email us and we will send a link.
- Access is for one person. Sharing sign-in details or files is a breach of the licence in our Terms of Service.
4. How sessions are booked and delivered
Booking
Your receipt email contains a booking link. Sessions run Monday to Friday, 9am–5pm Pacific Time. Book at least 48 hours ahead where you can — it gives you time to send the draft, plan or past paper the session is built around.
Before the call
Send your material by email at least 48 hours before the session: a draft of up to 3,000 words, your timetable and deadlines, or your attempted past paper. Sessions are much more useful when the reading happens before the call, not during it.
During and after
Sessions happen over video. They are recorded and the recording is sent to you within one business day, together with any notes or plan we produced. Recordings are yours to keep for personal study; they are not for redistribution.
5. What you need
- A current browser (Chrome, Safari, Firefox or Edge) for courses and video sessions
- A PDF reader for the workbooks
- For sessions: a microphone and, ideally, a camera; a stable connection
6. Sales tax
Prices exclude sales tax, which is calculated at checkout from your billing address. Digital courses are taxable in Washington State, where we are based; the combined rate for a Monroe, WA address is 9.4%. Whether a live one-to-one session is taxable depends on how it is classified — if tax is charged on a session you believe should be exempt, contact us and we will refund that portion.
7. If access fails
If a lesson will not play, a workbook will not download, or a booking link does not work, email us with your order number and a screenshot. We fix it within two business days; if we cannot, we refund that item. See also the Refund and Return Policy.
8. Contact
Questions about access or booking? Email admin@robinmguire.shop or call +1 (571) 779-1808.
Last updated: October 30, 2026
This Delivery and Access Policy applies to orders placed in the ROBIN J NOYES-MGUIRE online store (robinmguire.shop/), operated by ROBIN J NOYES-MGUIRE, 16133 Lakeview Ave SE, Monroe, WA 98272, USA.
1. Nothing is shipped
Everything we sell is digital or happens over video: courses, workbooks and one-to-one sessions. There is no parcel, no postage and no delivery address to enter at checkout. If you are looking for a physical product, this is not the right store.
2. What you receive, and when
After payment you receive two emails: a receipt with your order number, and — within one business day — your sign-in details for the course, or a booking link for your session. In practice this is usually within a few hours during Pacific Time business hours.
If nothing arrives within one business day, check your spam folder first, then email admin@robinmguire.shop with your order number. We will resend or set access manually the same day.
3. How course access works
| Access period | What it means |
|---|---|
| 30 days | 30 days of streaming access from the day the sign-in email is sent |
| 12 months | 12 months of streaming access from the same date |
| Lifetime | Access for as long as the store and the course exist, at no further cost |
- The period starts when we send your sign-in details, not on the purchase date — you never lose days waiting.
- Workbooks download as PDFs and remain on your device after access ends.
- You can extend access at any time by paying the difference between what you paid and the next tier; email us and we will send a link.
- Access is for one person. Sharing sign-in details or files is a breach of the licence in our Terms of Service.
4. How sessions are booked and delivered
Booking
Your receipt email contains a booking link. Sessions run Monday to Friday, 9am–5pm Pacific Time. Book at least 48 hours ahead where you can — it gives you time to send the draft, plan or past paper the session is built around.
Before the call
Send your material by email at least 48 hours before the session: a draft of up to 3,000 words, your timetable and deadlines, or your attempted past paper. Sessions are much more useful when the reading happens before the call, not during it.
During and after
Sessions happen over video. They are recorded and the recording is sent to you within one business day, together with any notes or plan we produced. Recordings are yours to keep for personal study; they are not for redistribution.
5. What you need
- A current browser (Chrome, Safari, Firefox or Edge) for courses and video sessions
- A PDF reader for the workbooks
- For sessions: a microphone and, ideally, a camera; a stable connection
6. Sales tax
Prices exclude sales tax, which is calculated at checkout from your billing address. Digital courses are taxable in Washington State, where we are based; the combined rate for a Monroe, WA address is 9.4%. Whether a live one-to-one session is taxable depends on how it is classified — if tax is charged on a session you believe should be exempt, contact us and we will refund that portion.
7. If access fails
If a lesson will not play, a workbook will not download, or a booking link does not work, email us with your order number and a screenshot. We fix it within two business days; if we cannot, we refund that item. See also the Refund and Return Policy.
8. Contact
Questions about access or booking? Email admin@robinmguire.shop or call +1 (571) 779-1808.