Courses
You have 14 days from the date of purchase to ask for a full refund on a course. You do not need to explain, and we do not ask you to prove you did not open it — the point of a 14-day window is that you find out whether the teaching suits you.
We may decline a refund where the workbook or lessons have been redistributed, resold or shared beyond your own study, or where the request comes after the 14 days. If you simply need longer to work through the material, ask for an access extension instead — it costs the difference in tier and nothing else.
Sessions
Single sessions can be cancelled or moved free of charge up to 24 hours before the booked time. Inside 24 hours the session is charged in full, except for illness or an emergency — tell us and we will move it.
Session packs (three or six) can be refunded on the unused balance within 14 days of purchase; sessions already held are deducted at the single-session rate. After 14 days the balance stays on your account and can be used at any time — it does not expire.
If you do not attend a booked session and have not told us, it counts as used. If I have to move a session, you choose: a new time, or a full refund of that session.
Faulty or incorrect access
If a lesson will not play, a workbook is corrupted, or you were sent access to the wrong course, email us with your order number and a screenshot. We fix it within two business days, or refund that item in full. This is separate from the change-of-mind window and applies at any time while you hold access.
How to ask for a refund
Email admin@robinmguire.shop with your order number and which item you mean. We reply within one business day and process approved refunds within two. You do not need to return anything — there is nothing physical to return.
Chargebacks
If something has gone wrong, please email first. A chargeback freezes the payment while it is investigated; a refund takes a day.
Contact
admin@robinmguire.shop · +1 (571) 779-1808 · ROBIN J NOYES-MGUIRE, 16133 Lakeview Ave SE, Monroe, WA 98272, USA
Courses
You have 14 days from the date of purchase to ask for a full refund on a course. You do not need to explain, and we do not ask you to prove you did not open it — the point of a 14-day window is that you find out whether the teaching suits you.
We may decline a refund where the workbook or lessons have been redistributed, resold or shared beyond your own study, or where the request comes after the 14 days. If you simply need longer to work through the material, ask for an access extension instead — it costs the difference in tier and nothing else.
Sessions
Single sessions can be cancelled or moved free of charge up to 24 hours before the booked time. Inside 24 hours the session is charged in full, except for illness or an emergency — tell us and we will move it.
Session packs (three or six) can be refunded on the unused balance within 14 days of purchase; sessions already held are deducted at the single-session rate. After 14 days the balance stays on your account and can be used at any time — it does not expire.
If you do not attend a booked session and have not told us, it counts as used. If I have to move a session, you choose: a new time, or a full refund of that session.
Faulty or incorrect access
If a lesson will not play, a workbook is corrupted, or you were sent access to the wrong course, email us with your order number and a screenshot. We fix it within two business days, or refund that item in full. This is separate from the change-of-mind window and applies at any time while you hold access.
How to ask for a refund
Email admin@robinmguire.shop with your order number and which item you mean. We reply within one business day and process approved refunds within two. You do not need to return anything — there is nothing physical to return.
Chargebacks
If something has gone wrong, please email first. A chargeback freezes the payment while it is investigated; a refund takes a day.
Contact
admin@robinmguire.shop · +1 (571) 779-1808 · ROBIN J NOYES-MGUIRE, 16133 Lakeview Ave SE, Monroe, WA 98272, USA
Courses
You have 14 days from the date of purchase to ask for a full refund on a course. You do not need to explain, and we do not ask you to prove you did not open it — the point of a 14-day window is that you find out whether the teaching suits you.
We may decline a refund where the workbook or lessons have been redistributed, resold or shared beyond your own study, or where the request comes after the 14 days. If you simply need longer to work through the material, ask for an access extension instead — it costs the difference in tier and nothing else.
Sessions
Single sessions can be cancelled or moved free of charge up to 24 hours before the booked time. Inside 24 hours the session is charged in full, except for illness or an emergency — tell us and we will move it.
Session packs (three or six) can be refunded on the unused balance within 14 days of purchase; sessions already held are deducted at the single-session rate. After 14 days the balance stays on your account and can be used at any time — it does not expire.
If you do not attend a booked session and have not told us, it counts as used. If I have to move a session, you choose: a new time, or a full refund of that session.
Faulty or incorrect access
If a lesson will not play, a workbook is corrupted, or you were sent access to the wrong course, email us with your order number and a screenshot. We fix it within two business days, or refund that item in full. This is separate from the change-of-mind window and applies at any time while you hold access.
How to ask for a refund
Email admin@robinmguire.shop with your order number and which item you mean. We reply within one business day and process approved refunds within two. You do not need to return anything — there is nothing physical to return.
Chargebacks
If something has gone wrong, please email first. A chargeback freezes the payment while it is investigated; a refund takes a day.
Contact
admin@robinmguire.shop · +1 (571) 779-1808 · ROBIN J NOYES-MGUIRE, 16133 Lakeview Ave SE, Monroe, WA 98272, USA
Courses
You have 14 days from the date of purchase to ask for a full refund on a course. You do not need to explain, and we do not ask you to prove you did not open it — the point of a 14-day window is that you find out whether the teaching suits you.
We may decline a refund where the workbook or lessons have been redistributed, resold or shared beyond your own study, or where the request comes after the 14 days. If you simply need longer to work through the material, ask for an access extension instead — it costs the difference in tier and nothing else.
Sessions
Single sessions can be cancelled or moved free of charge up to 24 hours before the booked time. Inside 24 hours the session is charged in full, except for illness or an emergency — tell us and we will move it.
Session packs (three or six) can be refunded on the unused balance within 14 days of purchase; sessions already held are deducted at the single-session rate. After 14 days the balance stays on your account and can be used at any time — it does not expire.
If you do not attend a booked session and have not told us, it counts as used. If I have to move a session, you choose: a new time, or a full refund of that session.
Faulty or incorrect access
If a lesson will not play, a workbook is corrupted, or you were sent access to the wrong course, email us with your order number and a screenshot. We fix it within two business days, or refund that item in full. This is separate from the change-of-mind window and applies at any time while you hold access.
How to ask for a refund
Email admin@robinmguire.shop with your order number and which item you mean. We reply within one business day and process approved refunds within two. You do not need to return anything — there is nothing physical to return.
Chargebacks
If something has gone wrong, please email first. A chargeback freezes the payment while it is investigated; a refund takes a day.
Contact
admin@robinmguire.shop · +1 (571) 779-1808 · ROBIN J NOYES-MGUIRE, 16133 Lakeview Ave SE, Monroe, WA 98272, USA
- Courses: 14 days from purchase, no questions asked, provided the materials have not been redistributed.
- Single sessions: cancellable for a full refund up to 24 hours before the booked time.
- Session packs: the unused balance is refundable within 14 days of purchase.
- Refund method: the original payment method, 5–7 business days after we approve it.
Courses
You have 14 days from the date of purchase to ask for a full refund on a course. You do not need to explain, and we do not ask you to prove you did not open it — the point of a 14-day window is that you find out whether the teaching suits you.
We may decline a refund where the workbook or lessons have been redistributed, resold or shared beyond your own study, or where the request comes after the 14 days. If you simply need longer to work through the material, ask for an access extension instead — it costs the difference in tier and nothing else.
Sessions
Single sessions can be cancelled or moved free of charge up to 24 hours before the booked time. Inside 24 hours the session is charged in full, except for illness or an emergency — tell us and we will move it.
Session packs (three or six) can be refunded on the unused balance within 14 days of purchase; sessions already held are deducted at the single-session rate. After 14 days the balance stays on your account and can be used at any time — it does not expire.
If you do not attend a booked session and have not told us, it counts as used. If I have to move a session, you choose: a new time, or a full refund of that session.
Faulty or incorrect access
If a lesson will not play, a workbook is corrupted, or you were sent access to the wrong course, email us with your order number and a screenshot. We fix it within two business days, or refund that item in full. This is separate from the change-of-mind window and applies at any time while you hold access.
How to ask for a refund
Email admin@robinmguire.shop with your order number and which item you mean. We reply within one business day and process approved refunds within two. You do not need to return anything — there is nothing physical to return.
Chargebacks
If something has gone wrong, please email first. A chargeback freezes the payment while it is investigated; a refund takes a day.
Contact
admin@robinmguire.shop · +1 (571) 779-1808 · ROBIN J NOYES-MGUIRE, 16133 Lakeview Ave SE, Monroe, WA 98272, USA
- Courses: 14 days from purchase, no questions asked, provided the materials have not been redistributed.
- Single sessions: cancellable for a full refund up to 24 hours before the booked time.
- Session packs: the unused balance is refundable within 14 days of purchase.
- Refund method: the original payment method, 5–7 business days after we approve it.
Courses
You have 14 days from the date of purchase to ask for a full refund on a course. You do not need to explain, and we do not ask you to prove you did not open it — the point of a 14-day window is that you find out whether the teaching suits you.
We may decline a refund where the workbook or lessons have been redistributed, resold or shared beyond your own study, or where the request comes after the 14 days. If you simply need longer to work through the material, ask for an access extension instead — it costs the difference in tier and nothing else.
Sessions
Single sessions can be cancelled or moved free of charge up to 24 hours before the booked time. Inside 24 hours the session is charged in full, except for illness or an emergency — tell us and we will move it.
Session packs (three or six) can be refunded on the unused balance within 14 days of purchase; sessions already held are deducted at the single-session rate. After 14 days the balance stays on your account and can be used at any time — it does not expire.
If you do not attend a booked session and have not told us, it counts as used. If I have to move a session, you choose: a new time, or a full refund of that session.
Faulty or incorrect access
If a lesson will not play, a workbook is corrupted, or you were sent access to the wrong course, email us with your order number and a screenshot. We fix it within two business days, or refund that item in full. This is separate from the change-of-mind window and applies at any time while you hold access.
How to ask for a refund
Email admin@robinmguire.shop with your order number and which item you mean. We reply within one business day and process approved refunds within two. You do not need to return anything — there is nothing physical to return.
Chargebacks
If something has gone wrong, please email first. A chargeback freezes the payment while it is investigated; a refund takes a day.
Contact
admin@robinmguire.shop · +1 (571) 779-1808 · ROBIN J NOYES-MGUIRE, 16133 Lakeview Ave SE, Monroe, WA 98272, USA
Last updated: October 30, 2026
This policy applies to purchases made in the ROBIN J NOYES-MGUIRE online store (robinmguire.shop/) from ROBIN J NOYES-MGUIRE, Monroe, Washington. If a course or session is not right for you, here is how refunds work.
Summary
- Courses: 14 days from purchase, no questions asked, provided the materials have not been redistributed.
- Single sessions: cancellable for a full refund up to 24 hours before the booked time.
- Session packs: the unused balance is refundable within 14 days of purchase.
- Refund method: the original payment method, 5–7 business days after we approve it.
Courses
You have 14 days from the date of purchase to ask for a full refund on a course. You do not need to explain, and we do not ask you to prove you did not open it — the point of a 14-day window is that you find out whether the teaching suits you.
We may decline a refund where the workbook or lessons have been redistributed, resold or shared beyond your own study, or where the request comes after the 14 days. If you simply need longer to work through the material, ask for an access extension instead — it costs the difference in tier and nothing else.
Sessions
Single sessions can be cancelled or moved free of charge up to 24 hours before the booked time. Inside 24 hours the session is charged in full, except for illness or an emergency — tell us and we will move it.
Session packs (three or six) can be refunded on the unused balance within 14 days of purchase; sessions already held are deducted at the single-session rate. After 14 days the balance stays on your account and can be used at any time — it does not expire.
If you do not attend a booked session and have not told us, it counts as used. If I have to move a session, you choose: a new time, or a full refund of that session.
Faulty or incorrect access
If a lesson will not play, a workbook is corrupted, or you were sent access to the wrong course, email us with your order number and a screenshot. We fix it within two business days, or refund that item in full. This is separate from the change-of-mind window and applies at any time while you hold access.
How to ask for a refund
Email admin@robinmguire.shop with your order number and which item you mean. We reply within one business day and process approved refunds within two. You do not need to return anything — there is nothing physical to return.
Chargebacks
If something has gone wrong, please email first. A chargeback freezes the payment while it is investigated; a refund takes a day.
Contact
admin@robinmguire.shop · +1 (571) 779-1808 · ROBIN J NOYES-MGUIRE, 16133 Lakeview Ave SE, Monroe, WA 98272, USA